Privacy Policy

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Protecting your private information is our priority. This Privacy Policy governs data collection and usage of the products, services, software, platform, and website (collectively, “Services”) provided by Mama Jo’s Coffee Roasters (referred to as, “Mama Jo’s”). By using the Services, you consent to the date practices described in this policy and our Terms of Service. If you do not agree to any part of this Privacy Policy, then you should stop accessing the Services.

1. Collection of your Personal Information

The following generally describes the type of information we may collect about you. Those who wish to communicate with us but do not wish to provide personal information online may contact us through the address or phone numbers provided on our Website. However, you should note that if you contact us by phone or via postal mail, you may still be submitting personal information to us, as set forth herein.

We may collect the following general categories of personal information:

  • Personal Identifiers;
  • Categories of personal information related to the California Customer Records statute (Cal. Civ. Code § 1798.80);
  • Commercial information;
  • Audio, electronic and visual information;
  • Internet or other electronic network activity information;
  • Geolocation Data; and
  • Protected classification information.

The specific types of personal information we collect are described in detail below..

In-Person Shopping:

When you buy products in person, we ask you for information we need to process your purchase or provide you with the services you request. Depending on the payment method you use, and only as permitted by applicable law, we may ask for information to verify your identity or to prevent fraud, such as your name, mailing address, telephone number, zip code, driver’s license or ID number, passport number, or payment card information. You may refuse to provide such information, but you may not be permitted to complete your purchase if we cannot verify your identity. If you do provide us with such information, you consent to it being used in accordance with this Privacy Policy. We may also collect information about your purchase, such as the items purchased, the price of the items, the payment method used, and whether the product was on sale.

Online Shopping:

When you order products or services from the Website, we will collect the information necessary to complete your order, such as your name, e-mail address, shipping address, payment information (including credit card number and/or PayPal identifier) and billing address and/or shipping address. You may also provide us with other information that you might submit.

General Browsing:

We collect information, including personal information, you voluntarily submit, such as during the ordering process, when you submit questions or comments, request information or other activities. Should you voluntarily provide us with personal information, you consent to our use of it in accordance with this Privacy Policy.

Even if you do not submit personal information through the Website, we gather navigational information about where visitors go on the Website and information about the technical efficiencies of our Website and services (i.e., time to connect to the Website, time to download pages, etc.). This information allows us to see which areas of our Website are most visited and helps us better understand the user experience. This helps us improve the quality of the Website by recognizing and delivering more of the features, areas, and services our visitors prefer. In this process of gathering information, we may collect personally identifiable and non-personal information (for example, domain type, browser type and version, third party vendor and IP address, referring/exit pages, operating system, date/time stamp, and click-stream data). We may also create and use electronic records to compile statistics about how our visitors collectively interact with our Website.

2. Use of your Personal Information

Mama Jo’s collects and uses your personal information to operate and improve our Services and deliver the Services you have requested. Mama Jo’s may also use your personal information to inform you of other products or services available from Mama Jo’s.

Text Messaging:

If you contact Mama Jo’s by text messaging to inquire about or engage our services, Mama Jo’s will respond by text message and/or phone call to complete transaction. Your information will not be added to any automatic mailing list. Message and data rates may apply.

Mama Jo’s does not sell, rent, or lease its customer lists to third parties.

3. Use of Cookies

Our website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your device by a web server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to log in to your account or fully experience the interactive features of the Services.

4. Security

Mama Jo’s uses industry standard security measures to secure your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Mama Jo’s regularly reviews its security measures to consider appropriate new technology and methods. Please be aware that, despite our efforts, no security measures are perfect or impenetrable. Mama Jo’s retains your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

5. Children Under Thirteen

Our Services are not intended for use by children under the age of 13, and such use is prohibited. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us as set forth in this Privacy Policy.

6. Changes to this Privacy Policy

Mama Jo’s may change the provisions of this Privacy Policy at any time, and will always post the most up-to-date version on our website. We may provide notice by email to you at the last email address you provided us, by posting notice of such changes on our sites and applications, or by other means consistent with applicable law.

7. International Transfers

The Website is hosted in, and our Services are provided from, the United States. Accordingly, by providing your personal information through the Website, you consent to the transfer of your personal information from your country of residence to the United States. We do not currently offer our products or engage in business outside of the United States and do not comply with nor are subject to any laws other than those of the United States.

8. Contact Information

Mama Jo’s welcomes your comments regarding this Privacy Policy. Please Contact Us at